ExpatFinder.com increases expat support services with dedicated international moving requests management through its new Philippines based Operation Center: Interleads
The Interleads team within ExpatFinder.com offers a simple solution for expat consumers to receive up to 6 quotations for their move from carefully selected international moving companies. The company offers a state of the art cloud based lead management solution for the best international movers (www.inter-leads.com) and an expat customer focused 24Hours – 7Days a week call center and operation center based in Dumaguete, Philippines.
March 11, 2014 (FPRC) -- Interexpat Pte. Ltd. (ExpatFinder.com), the Singapore headquartered Internet Services Company has developed a new customer support channel by providing a direct relocation quotation request solution between the best and carefully selected international moving companies and its ever growing consumer reach.
The new value added service was developed in response to the growing need for clarity in the choice when selecting moving companies for international relocations.
ExpatFinder.com has leveraged on its technology platform and launched a dedicated lead management system www.inter-leads.com for its partners. “Interleads was designed in partnership with moving companies. Our operation system allows the best selection and qualification of the requests (leads) for our moving partners, and at the same time it is a dedicated real time interface for our customer support center team to handle each request individually,” says Michel Vautier, Managing Director.
The ExpatFinder.com team leverages on its many years of relocation expertise to deliver the best 24/7 experience for the relocating customers. “Dumaguete (Phillippines) was an easy choice for us as our company had been working with service providers there for over 5 years. It is already a major hub for Business Process Outsourcing (BPO) and service companies. It was normal for us to open our own operation center there. In a fast changing relocation industry, our responsiveness, handpicked qualification and customer support is one step ahead of any offers on the market,” adds Sébastien Deschamps, CEO ExpatFinder.com.
Giving customer satisfaction and bringing the best quality leads is the direct result of a strong multichannel connection the company has with the relocating audience whether by voice, email, web or mobile. The Interleads solution is another step for the company towards an integrated relocation solution and completes the existing set of supportive tools and resources.
About ExpatFinder.com & inter-leads.com: Francois and Sébastien Deschamps are currently working on innovative solutions for consumers around the world. ExpatFinder.com is a leading consumer web portal for expatriate and relocating individuals around the world.
For more information visit: www.inter-leads.com
Send an email to Sebastien Deschamps of http://www.inter-leads.com/