Hard To Find Items Rings-In 7 Year Anniversary on the Web
HardToFindItems.com, based in Mt. Lebanon, PA., announces their 7 year anniversary as the leading specialty hardware retailer on the Web.
March 31, 2015 (FPRC) -- HardToFindItems.com, based out of Mt. Lebanon, PA., announces their 7 year anniversary as the top specialty hardware retailer on the Web. The website was launched in 2008 and is the online sales arm of the long-established hardware business, Rollier’s Hardware, which is located in Pittsburgh, PA. HardToFindItems features a full inventory of “hard to find” items such as cast iron floor drain covers, replacement Christmas light bulbs as well as a complete line of old time favorites and standard hardware items.
Co-founder of HardToFindItems.com, Brett Satterfield said this about the anniversary of his company’s website, “Customers are so thankful that they can now find so many different types of replacement products on our website because, in many cases, they have no other option since retail stores don’t stock these obscure items.” Looking back, Satterfield is also happy that the company decided to expand their online sales onto eBay and Amazon shortly after launching the website. The results of that move are that in just two short years sales grew to more than $1 million dollars annually and are now far greater. “Partnering with Amazon expanded our reach to millions upon millions of customers overnight,” said Satterfield.
Sales at Hard to Find Items are strong and growing but the company is equally proud of their reputation for delivering the highest level of customer service in the business. “Our product lines are first rate but the thing our clients also note about our business is the exceptional customer service they get whether they shop in our store or online. When a customer calls with a question they can be sure that either my brother or I will have an answer for them,” said Satterfield.
Satterfield added that being personally involved in the business at every level helps them to source new unique products and to fine-tune their overall business operation. “Our business is run just like our parent business, Rollier Hardware. Our family is actively involved in every step of the process. This allows us to understand our customers and make sure they are 100% satisfied.”
Anniversaries are great but most everyone at HardToFindItems is looking ahead to 2015, which is slated to be a busy year. Management is planning to take the company international by offering their products for sale in Canada and they are also ready to roll out an enhanced inventory management and analytics platform called Inventorylab.com to better track profitability on Amazon Marketplace.
The business generated on Amazon Marketplace needs to be constantly adjusted to ensure that HardToFindItems remains competitive at all times. This necessitates accurate profitability analysis and reporting of all items to make sure adequate profit margins are maintained. With the help of Inventorylab.com, Hard to Find Items will now be able to track and monitor exactly how much money they are making on each individual product they sell on the Amazon Marketplace.
The first seven years has been productive, profitable and rewarding for the entire Satterfield family and their staff at Hard To Find Items. They will continue to expand into new product lines and onto new sales platforms to ensure that all of the anniversaries that follow will be equally as notable as this one.
About HardtoFindItems.com – HardToFindItems.com is an online, retail hardware shopping center specializing in unique and useful products that are not easily found in most hardware outlets. The business was established in 2008 as the online shopping arm of Rollier’s Hardware, based in Pittsburgh, PA. Some of the many products featured on the Hard To Find Items website are replacement Christmas bulbs, cast iron drain covers, replacement gas mantles, heavy duty plant caddies and many other old time favorites and unique hardware items.
For more information about HardToFindItems.com visit their website or call 1-877-750-0971.
Brett Satterfield / Co –Founder
Hard To Find Items
600 Washington Road
Mt. Lebanon, PA 15228
Send an email to Brett Satterfield of http://www.hardtofinditems.com